Refund & Return Policy

At Giggle Bites, we are committed to delivering high-quality, homemade, and organic baby food. While we strive for excellence in every product, we understand that there may be instances where you are unsatisfied. Below is our refund and return policy to ensure clarity and transparency.

Return Policy

Due to the perishable nature of our products, returns are not accepted once an item has been delivered. All products are carefully prepared and packaged under stringent hygiene standards to guarantee freshness and safety.

Refunds

If you receive a damaged or incorrect product, you are eligible for a refund or replacement. To initiate a refund request, kindly notify us within 24 hours of delivery by emailing gowthami@gigglebites.in. Please include:

  • Your order number
  • A detailed description of the issue
  • Photos of the product showing the damage or error

We will review your request and respond promptly to resolve the issue.

If any replacement will be accepted it will be  delivered within 7-10 days.

Refund Eligibility

Refunds will be processed under the following conditions:

  • The product was damaged during transit, or the incorrect item was delivered.
  • The refund/return/replacement request is made within 24 hours of receiving the product.
  • The product remains unopened and unused.

Refunds will not be provided for:

  • Products that have been opened, consumed, or tampered with.
  • Orders where the wrong product was selected by the customer.
  • Products purchased under discounts or promotional offers.

Refund Process

Once your refund request is approved, we will initiate the process. Refunds will be Credited to your original payment method within 7-10 business days.

Order Cancellation

Cancellations are allowed within 30minutes of placing an order. Beyond this time frame, cancellations will not be accepted, as production begins immediately to ensure the freshness of our products.

Contact Us

For any concerns regarding your order, please contact our support team at gowthami@gigglebites.in. We are here to assist you and ensure a seamless experience with Giggle Bites.